
In short. Log in on the portal you filed on. That's step one. Applications filed before mid-October 2025 still show on the Samadhaan portal, and anything filed after that sits on the Ministry of MSME's ODR portal. You'll need your Udyam number and the OTP that goes to the mobile or email on your Udyam record. Open the application and you'll see its stage. Don't expect the next hearing date there, though. Dates usually reach you by email, SMS or a Council notice. If a month goes by and nothing changes, call the Council office.
Is this your situation?
- You filed the delayed payment application months ago and still can't tell whether anyone at the Council has even opened it.
- Same status on the portal since Diwali. Nobody has called.
- A notice went to an old Gmail address nobody checks, and you found out about the hearing a week after it happened.
- Your CA's office filed it with their own login details. The CA has since moved on, and now you can't get in.
- The Council has referred your matter to an arbitration centre, and you have no idea where to look for the next date.
- You're on the buyer's side. A Council notice has landed on your desk and you want to know how far the supplier's claim has got.
Which portal shows your MSME Samadhaan status now?
That depends on when you filed. The Ministry of MSME launched the MSME Samadhaan portal in October 2017, and for years suppliers filed their delayed payment references there under Section 18 of the Micro, Small and Medium Enterprises Development Act, 2006 (the MSMED Act). Then, on 27 June 2025, the Ministry launched a separate online dispute resolution portal. People call it the MSME ODR portal. New references have been filed there since mid-October 2025. Samadhaan doesn't accept fresh filings any more. It still shows the status of applications already made on it, though.
If you filed before mid-October 2025, check on Samadhaan. If you filed later, log in to the ODR portal. Can't remember? Open the acknowledgment email you got at the time, because it names the portal and gives your application or case number. Older applications may be shifted to the ODR system over time, so if yours has vanished from one portal, look on the other before you start worrying.
Whichever portal it is, what you see online is only a summary. It isn't the Council's order sheet. And it rarely shows the next date. For that you'll need the Council's notices, and sometimes a phone call to the office. Below we explain how to read the status, where the date actually turns up, and what you can do when the file just sits there.
Checking your Samadhaan application status, one step at a time
The labels on screen get changed every so often. Follow the order below and go by whatever labels you see that day.
Dig out the acknowledgment
Search your mail for the acknowledgment that came when you filed. Write down the application or case number, the filing date and which Council it went to. You'll quote that number on every single call to the Council, so keep it where you can find it.
Go to the right portal
Older applications are on the Samadhaan portal. References filed since mid-October 2025 are on the MSME ODR portal. Use a laptop, not your phone, if there's any chance you'll need to download orders.
Log in as the supplier, using your Udyam number
Pick the option for a micro or small enterprise (or seller), type in your Udyam Registration Number and ask for the OTP. It's sent to the mobile and email on your Udyam record. Not to whoever filed for you. That catches a lot of people out.
Find the list of your applications
There'll be a section listing the applications or cases you've filed. Each row should give the buyer's name, the amount claimed, the filing date and where things stand now.
Read the status, and the remarks
Click into the application. Look at the status, the date it last changed and any remarks, for instance a note asking you to fix a defect or upload a missing document. Frankly, the remark often tells you more than the status does.
Save whatever's there
Download the acknowledgment and any notice, order or settlement that's been uploaded. Take a screenshot of the status page with the date showing. It sounds fussy. But in a case that drags on, those screenshots are your record of what the portal said and when.
Stuck at the OTP? It's almost always because the mobile number or email on Udyam is out of date. Fix it on the Udyam portal first, give it time to update, and then try again.
What do the portal statuses actually mean?
The wording isn't the same on both portals, and it's changed over the years. But every status fits into one of a handful of stages. First, the application is filed and waiting for the Council to look at it. Then the Council scrutinises it. It either takes the matter up (the portal may call this registered, or converted into a case), sends it back for a defect, or rejects it. The ODR portal adds an early round of online negotiation, where the buyer gets a chance to settle before the Council's formal proceedings start.
After the Council takes it up, the case goes to conciliation. If that fails, it goes to arbitration, either by the Council itself or by an institution the Council refers it to. The last few statuses are about endings: settled between the parties, disposed of by an award, withdrawn, or closed. A rejection or closure normally comes with a remark giving the reason. Read it slowly. A closure for non-prosecution is a very different animal from a rejection on jurisdiction.
And a status that hasn't moved doesn't always mean nothing's happening. Councils hold sittings and record proceedings in their own files. Council staff update the online status, and sometimes they're late. Say the screen still shows the case as under consideration, but you've already sat through two conciliation sittings. Believe the notices and the sittings, not the screen. Our piece on what happens in MSME conciliation before arbitration walks you through those sittings.
Each status, what it means and what you should do
| What the portal shows (roughly) | What's going on | How long it usually sits here | Your move |
|---|---|---|---|
| Filed or submitted | The Council has it but hasn't examined it yet | A few days to several weeks | Check that the buyer's details and the amounts are right; keep the acknowledgment safe |
| Online negotiation (ODR portal) | The buyer's been invited to settle before formal proceedings begin | A few weeks | Answer any offer in writing; don't let the window close without a reply |
| Returned or defect noted | The Council wants something corrected or a document added | Until you fix it | Fix it within days; a defect left for weeks can get the case closed |
| Under consideration or pending | Either scrutiny is going on, or the case has been taken up and is waiting for a sitting | Weeks to a few months, depending on the Council | Keep an eye on email and SMS; write to the Council if a month passes with no movement |
| Registered or converted into a case | The Council has accepted the reference and will send notice | Notice normally follows within weeks | Get ready for conciliation; bring your interest working up to date |
| Conciliation | The Council or a conciliator is trying to get the two sides to settle | Commonly 1 to 4 months, over one or more sittings | Go to every sitting with someone who has authority to agree figures |
| Arbitration or referred to an institution | Conciliation didn't work and the formal hearing has started | Section 18(5) says 90 days; in practice it's often 6 to 18 months | File pleadings on time; note down the institution's own case number |
| Settled, disposed or award passed | The Council's part is over | The payment or challenge period follows | Download the award; mark the three-month challenge period and watch for a deposit |
| Rejected or closed | The Council won't go further, for the reason given in the remarks | Final, as far as the Council goes | Read the reason; get advice fast on refiling, a writ or a different forum |
Why you won't usually find the next hearing date on the portal
The portals were built to take in applications and route them. They weren't built to run a cause list. Councils are state bodies. They're chaired by senior officers of the industries department or, in some places, by district officers, and each one keeps its own register of sittings. Notices go out by email, SMS, WhatsApp or post. The Ministry's own FAQs even say a Council may put a notice in a newspaper if a party keeps ignoring it. The ODR portal does more of this online, virtual sittings included. Still, plenty of suppliers learn their date from an email, not from the status page.
That's also why the Ministry of MSME, which runs both portals, will send you back to the Council. The Ministry doesn't decide applications. It won't step into Council proceedings either. Your acknowledgment gives the Council's address and contact details, and that office, not the Ministry and not the portal helpdesk, is the one that actually knows your next date.
No two Councils work quite the same way. Delhi has district-level Councils under the Delhi Government; recent Delhi High Court cases name, for instance, the Council for District South and the Council chaired by the District Magistrate (West). Uttar Pradesh and Haryana have their own state and regional set-ups. Before you pick up the phone, make sure you know which Council actually has your file. Our guide on which Council gets jurisdiction over your complaint explains how references get routed.
Finding your next date of hearing before the Council
Begin with email. Search both the address on your Udyam record and the one you gave in the application. Try the Council's name, the buyer's name and your case number. Then check spam. Notices often come from a government address that mail filters don't recognise. Look at SMS on the registered mobile as well.
If you find nothing, write to the Council. Send a short email to its official address quoting your case number, the buyer's name and the filing date, and ask for the status and the next date of sitting. That email puts things on record. If a week goes by with no reply, ring the Council office in working hours and ask for the dealing assistant who handles MSME references. Better still, go in person with a printout of the acknowledgment. In our experience that gets an answer quicker than three emails.
Whenever you attend a sitting, note the next date before you walk out or log off. Advocate B.K. Singh's habit is to send the Council a two-line email the same day. It thanks the Council for the sitting and records the next date, along with anything the Council directed (a reply to be filed, say, or a fresh interest sheet). If the date later gets shifted without proper notice, that email proves what was fixed. Councils also tend to treat a party with a tidy paper trail a little more kindly.
Your case went to an arbitration centre. What now?
Section 18(3) of the MSMED Act says that when conciliation fails, the Council either arbitrates the dispute itself or refers it to an institution or centre that provides alternative dispute resolution services. Once an institution has the case, it runs it. It gives the matter its own number. It constitutes the tribunal, sets the timetable and sends notices from its own secretariat. Meanwhile your Samadhaan or ODR status may just say the case has been referred. And stay there.
Ask the Council for a copy of the referral order and the institution's name. Then call or write to that institution's secretariat and get the case number and the procedural calendar. If it's the Delhi International Arbitration Centre, expect its own rules and fee schedule; the commercialcourtlawyer.com guide comparing arbitration at DIAC with the MSME Council route sets out how the two differ. From here on you're tracking two numbers. The Council's, and the institution's.
Tracking the case after it reaches court
Once there's an award, the matter can land in court in one of two ways. The buyer may challenge the award under Section 34 of the Arbitration and Conciliation Act, 1996, after depositing 75 percent of the amount under Section 19 of the MSMED Act. Or, if the buyer neither pays nor challenges, you can file for execution. Neither stage shows up on Samadhaan or the ODR portal.
For district courts, which include the Commercial Courts in Delhi, Gautam Buddh Nagar and Ghaziabad, use the eCourts case status service. You'll need the CNR number (every case gets its own unique one), or you can search by party name and year. For the Delhi High Court, search case status on its website by case type, number and year, and check the cause list the evening before your date. If you expect the buyer to challenge, think about filing a caveat under Section 148A of the Code of Civil Procedure in the court likely to hear the petition, so you're heard before any interim order goes through. We've written separately on whether a buyer can challenge an MSME Council award and on enforcing the award and the 75 percent deposit.
Can't see your application? Usually it's one of these
- The OTP goes to an old number. Login runs off the mobile and email on your Udyam record. Update Udyam first. The portal can't override it.
- You're on the wrong portal. Before mid-October 2025, it's Samadhaan. After that, the ODR portal. Your acknowledgment will tell you which.
- You filed under an older registration. If you filed with an Udyog Aadhaar number before shifting to Udyam, the record may still sit under the old number. The Council can confirm it from the case number.
- Somebody filed from a different unit. Got more than one Udyam registration? The application sits under whichever one was used to file.
- A consultant filed it with his own phone and email. Ask him for the acknowledgment and every email that came in. Then write to the Council so your correct email is recorded for future notices.
- The case got closed for a defect. Check the remarks. A closure for an uncured defect can sometimes be revived if you fix it quickly and write to the Council. If months have gone by, take advice.
Months without a change in status: how do you get the Council moving?
Section 18(5) of the MSMED Act says a reference has to be decided within 90 days from the date it's made. Most Councils don't manage it. They have heavy caseloads and too few staff, so one quiet month isn't unusual. Three or four quiet months, with no notice and no sitting, is a different story. That's when you act. The 90-day rule gives you a fair basis to ask for a date. Ask politely, and in writing.
Take it step by step. Write to the Council's member secretary with the case number, the filing date and a request that the matter be listed. If that gets nowhere, ask for a meeting. You can also seek information about your own file under the Right to Information Act, 2005, which requires a reply within 30 days. The fee is small and is fixed by the state government. Many suppliers find that a notice of sitting turns up fairly soon after an RTI request about their file goes in.
The last resort is a writ petition under Article 226 of the Constitution, asking the High Court to direct the Council to decide within a fixed time. High Courts have given such directions. But the court will want to see that you chased the Council properly first. When someone asks Advocate B.K. Singh to move the High Court over a slow Council, the first thing he asks for is the chain of letters and emails sent to the Council. If that record isn't there, he'll usually tell you to write again before filing anything. For a realistic sense of timelines, read how long a Facilitation Council case really takes.
Keep this ready before you call or visit the Council
- Your application or case number, and the date you filed
- The acknowledgment email, plus every notice or order you've had so far
- Udyam certificate, and the mobile and email registered on it
- The buyer's legal name, spelt exactly the way it went into the application
- A one-page note of the claim: principal, interest up to today, which invoices it covers
- Dates of each sitting you attended and what the Council directed each time
- Copies of your follow-up emails and letters to the Council, with dates on them
- An authority letter, if the person calling or visiting isn't the proprietor, a partner or a director
Can the buyer see the claim's status as well?
The buyer is told when a reference is filed against it, and it gets the Council's notices. On the ODR portal it's also invited into the online negotiation stage. It can't see your login. It can't see your other applications either. What it does see is the claim against it, the documents you uploaded for that claim, and whatever orders get passed.
If you're the buyer, don't sit back waiting for the status to change. Read the notice for the date of the first sitting and how long you have to reply. File a reply that deals with eligibility, the dates and the interest working, and send someone to the sitting who can actually agree figures. Our guide on responding when an MSME supplier files a case against your company covers the buyer's side in detail. A buyer who ignores notices because the portal looks dead can wake up to an award, passed after the Council gave proper notice. That's an avoidable mess.
A made-up example: the Mayapuri printer whose case went quiet
This is an invented example, not a real client. A small printing and packaging unit in Mayapuri Industrial Area, Delhi, filed a reference on the Samadhaan portal in March 2025 against a cosmetics company in Okhla, for Rs 9.8 lakh in unpaid invoices. The accountant who'd filed it quit in May. Silence. By early 2026, after he'd finally updated the mobile number on Udyam and managed to log in for the first time in months, the owner found the status showing the case had been taken up back in mid-2025.
He went through the accountant's old email, which the business still had access to. Two notices of conciliation sittings were sitting in it. He'd attended one. He'd missed the other. The second notice carried a remark that the matter would be closed if the claimant didn't turn up. That same day he wrote to the Council, quoting the case number, explaining the staff change, giving his own email and asking for the next date. Then he went to the office in person.
The Council fixed a fresh sitting. The buyer offered the principal in two instalments plus part of the interest. The owner took it, the settlement was recorded, and a few weeks later the status changed to settled. What he learnt had nothing to do with the portal. Notices go to whoever's email is on the file, and someone in the business has to read that inbox every week, not once a quarter. Simple.
How suppliers end up missing their next date
- Trusting the status screen and nothing else. It's updated late and hardly ever shows dates. The notices are what matter.
- Letting one employee own the inbox. Use an email the business controls, and have Council mails forwarded to a second person too.
- Not writing the date down at the sitting. Note it before you leave. Confirm it by email that day.
- Sitting on a defect remark. A small correction you never got round to can close the whole case.
- Treating the referral to an institution as the end of the Council stage and nothing more. It isn't. You now have a new case number and a new secretariat to follow.
- Forgetting about the court stage. Once the buyer challenges, or you go for execution, you track the case on eCourts or the High Court website. The MSME portals won't show it.
- Giving up after a rejection without reading the reason. Some reasons can be fixed. Others point you to a different forum. Have a look at the common reasons MSME claims get rejected.
What to write down after every sitting
Keep a simple case diary. A single spreadsheet tab is enough. For each sitting, note the date, who came for each side, whether it was online or in person, what the buyer said, any offer made, what the Council directed and the next date. Attach the notice and your confirming email. If the matter later goes to arbitration or court, this diary saves hours of piecing things together. It often catches holes in the buyer's version of events, too.
Refresh your interest working at every stage as well. Section 16 interest keeps running until payment. So the figure you filed in 2025 will be stale by a 2026 sitting. Take a fresh sheet to each conciliation sitting.
If you can't make a date that's been fixed, write to the Council before it, not after. Give the reason in one sentence, offer to join online if that solves things, and suggest two or three other dates. Don't just stay away. A supplier who misses sittings without a word risks the reference being closed for non-prosecution. A buyer who does it risks the Council recording that conciliation has failed and going on to arbitration without it. One adjournment request, sent in time with a copy to the other side, is rarely refused. Keep asking, though, and it's a different matter. Councils notice which side keeps wanting more time. To understand the whole process behind these status labels, read how the MSME Facilitation Council works.
What to do this week
Find the acknowledgment. Note the case number and which portal it's on. Check that the mobile and email on your Udyam record are current, and update them if they aren't. Log in, read the status and the remarks, and save a dated screenshot. Search every email account the business uses for Council notices. If a month or more has passed with nothing moving, write to the Council quoting the case number and ask for the next date. If you haven't filed yet, the guide on filing an MSME Samadhaan complaint online takes you through the form.
Maybe your case has gone quiet, or been closed for a defect, or moved to an arbitration centre or a court, and you'd like someone to go through your papers. Or you just want to keep up with the 2026 changes to Council procedure. Either way, you can reach Advocate B.K. Singh's team through the contact page.
Frequently asked questions
Can I check MSME Samadhaan status without logging in?
Not for your own file. The public pages only show state-wise figures. To see your application you'll need to log in with your Udyam number and the OTP. If you can't get in, the Council can tell you the status from your case number.
I filed in 2024. Will my case shift to the new ODR portal?
Applications filed on Samadhaan stay there for status purposes, though the Ministry has indicated older cases may migrate over time. Either way, the same Council keeps hearing your case. If it disappears from Samadhaan, look on the ODR portal and ask the Council.
How do I change the email that Council notices go to?
Start with your Udyam registration and update the email and mobile there, because that's what the portal uses. Then write to the Council quoting your case number and ask it to record the new email for future notices. Don't shut the old email down straight away. A notice might already be on its way.
My application shows as rejected on the portal. What does that mean?
The Council has decided not to go ahead, and the remarks should say why. Common reasons are that the supplier isn't micro or small, registered after the contract, is a trader, or didn't cure a defect. Some of these can be fixed by refiling. Others need a different forum.
Can I attend a Council sitting online?
Often, yes. Many Councils hold sittings online now and the ODR portal supports virtual hearings. Some still fix physical sittings, particularly for arbitration. The notice will tell you which. If travel's a problem, ask in writing to attend online.
Nobody ever answers the Council's phone. What else can I do?
Email the Council's official address with your case number, and keep a copy. If you can, go to the office with your acknowledgment. If several weeks pass with no response, an application about your file under the Right to Information Act, 2005 often gets a reply out of them.
Will the award show up on the portal once it's passed?
Often the award or settlement gets uploaded or emailed, and the status changes to disposed or settled. Councils send signed copies too. Make sure you actually get a signed copy. The three-month period for a challenge runs from when a party receives the award.
Can my lawyer check the status for me?
Your lawyer can follow up with the Council and attend sittings on your authority. Logging in is trickier, because the OTP goes to your Udyam contact details. You may have to share the OTP at the time, or forward the Council's emails as they come in.
